Technical Support


Take a look at our Frequently Asked Questions and get quick answers to your questions.


In order to stay abreast of all the latest changes on our various web platforms.


We use an online ticketing system to follow-up on your support requests.

Frequently Asked Questions


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To view the complete list of questions and answers, please visit our FAQ at


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Open a ticket

Your request will be routed to our automated technical support ticketing system, and we will be notified immediately.

The first person available will get back to you, and the following exchange will take through emails, until final resolution.

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System Status

View the status of all our websites and platforms at any time, by visiting


Support Hours

You may open a support ticket at any moment, we will attempt to respond in a 24 to 48 hours delay.

Our offices are open from Monday to Friday, 9 AM to 5 PM.


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